Peer

Choose one bounded workflow where Peer can be measured against an existing manual or rules-based process. For AI-native freight brokerage for quoting, carrier matching, shipment tracking, and exception handling, define the operational objective, constraints, systems of record, permissions, and the events that require a human decision.

Run Peer alongside the existing process before replacing it. Compare AI outputs with actual production results, supplier responses, shipment milestones, inventory counts, maintenance findings, or reviewed safety events. Investigate both strong recommendations and obvious mistakes so the team understands where the model is reliable.

Keep automation staged. Begin with recommendations, then approval-required actions, and only expand autonomy for repeatable cases with clear guardrails. Limit credentials to the systems and actions the workflow needs, log every consequential action, and provide an explicit fallback when data is stale or confidence is low.

Review performance continuously after rollout. Track drift, false positives, missed events, overrides, latency, savings or throughput impact, and failure recovery. Re-check vendor documentation when adding new sites, equipment, regions, suppliers, or autonomous actions.